Refund and Cancellation Policy

Last Updated: 12 Dec 2023

Thank you for choosing Astromahaguru. This Refund and Cancellation Policy explains our policies regarding refunds and cancellations for products or services purchased through our website.

1. Refund Policy

1.1 Digital Products

We do not issue refunds for digital products once the order is confirmed and the product is delivered. If you encounter any issues with your digital product, please contact our customer support for assistance.

1.2 Physical Products

If you are not entirely satisfied with your purchase of a physical product, we're here to help. Please review our Return and Exchange Policy below.

2. Cancellation Policy

2.1 Subscription Services

For subscription-based services, you may cancel your subscription at any time. However, we do not provide refunds or credits for partial subscription periods.

2.2 Physical Products

If you wish to cancel an order for a physical product, please contact us as soon as possible. Once the order has been processed or shipped, it cannot be canceled. Please refer to our Return and Exchange Policy for further details.

3. Return and Exchange Policy

3.1 Physical Products

If you receive a damaged or defective physical product, please contact our customer support within 7 days of receiving the product. We will guide you through the return or exchange process.

3.2 Return Process

To initiate a return, please follow these steps:

• Contact our customer support at info@astromahaguru.com to inform us of the issue.
• Provide your order number and a detailed description of the problem.
• Follow the instructions provided by our customer support for returning the product.

3.3 Refund Process

Once we receive your returned product, we will inspect it and notify you regarding the status of your refund. If the return is approved, we will initiate a refund to your original payment method.

4. Contact Us

If you have any questions or concerns about our Refund and Cancellation Policy, please contact us at info@astromahaguru.com